(Note: I started to get smarter after a while, and requested delivery and read confirmations on most e-mails to Cavalier)

Hello,

We discussed a credit of full MRC for Client1 (main BTN:(redacted))  and 1/2 MRC for Client2 (main BTN:(redacted))  - neither has posted, and your customer service department does not have any information on this.

Please advise asap what I should be telling our mutual clients.

Thank you,

Tom Fox