From: Thomas Fox [mailto:TFox@expertsmi.com] 
Sent: Thursday, March 06, 2008 1:03 PM
To: Bason, Noah M.
Subject: Another outage?

I don’t know if you’re aware or not, but we used to be a reseller/dealer for your company.

In the past 30 minutes I have gotten calls from 8 of my clients, who I (rather stupidly and foolishly, hindsight reveals) convinced to move their services to Cavalier. All of them are experiencing catastrophic voice and/or data outages, in the middle of the work day, causing immeasurable harm to their businesses.

Just letting you know.